Order Confirmation

When you place an order, you'll receive a confirmation WhatsApp message or call to confirm the order within 24 hours of ordering from Title's Factory

Delivery Time

Most orders are delivered withing 5-7 business days. Delays in delivery can occasionally occur around public holidays or festival times due to unforeseen circumstances or heavy load, but we do our best to provide timely deliveries to all our customers.

Modifying Or Cancelling an order

You can modify or cancel your order by contacting us via WhatsApp at +91 99256 10068. To edit your order or shipping details, simply message us. If you'd like to cancel your order, you can do so before it is dispatched by visiting the Cancel Order page or by messaging us on WhatsApp at the same number.

Payment Issues

If you face any payment related issues, you can reach out to us on our WhatsApp at +91 99256 10068 for assistance. For more information about shipping related queries, please read our Shipping Policy Page

We are proud of the quality of our products, each crafted with care to bring you joy. But if you need to replace a product for any reason, we're here to help.

Reasons for Replacement

1. The wrong product was delivered
2. The product is damaged (physically or packaging is tampered)
3. Part of your order is missing
4. The product is defective
5. Wrong size was delivered

Our Cancellation and Refunds Policy:

When to Cancel: You can get a refund if you cancel your order before it is dispatched if you order via prepaid method. Refund Process: Once we accept your cancellation request, you will receive your money back within 10-15 business days. Confirmation: You will get a confirmation email or SMS or WhatsApp once the refund is initiated. Please check your bank statement for refund details.

For more information about cancellations, exchange or return of product, please read our Return and refund policy